Are you looking to gain skills in professional telephone communications for your team? You know customers make an immediate judgment about your company based on the first thing they hear, and first impressions are harder to shift than you might think!
For a business, the telephone is often the first and only point of contact with some customers.
This comprehensive telephone training course covers professional telephone techniques to wow your customers.
Call flow strategy
Putting your caller on hold
Your phone voice
Available as a half-day & up and customized to your specific requirement.