Inspiring Leaders. Empowering Teams. Transforming Customer Experiences.
Masood Ali is a motivational speaker, leadership trainer, customer experience expert and former national television host who helps organizations develop inspiring leaders, build happier workplaces and deliver exceptional customer experiences.
He is the Founder of Empowering All, an initiative dedicated to inspiring personal and professional growth. In recognition of his contribution to the local media, Masood has been honoured with the Maldives National Award and awarded 3 November Medal for his service to the nation.
His passion for storytelling and communication was evident early in his career. In 1994, he participated in the Maldives’ first inter-office teledrama competition, where his production Telephone, representing the Maldives Ports Authority, received the Best Director and Best Story awards, while also winning Best Teledrama of the Year.
Masood went on to build an extensive career in television, serving as a TV talk show host for more than two decades. Through his programmes, he interviewed leading personalities and explored a wide range of social, educational and national issues. This experience strengthened his ability to connect with diverse audiences, communicate with authenticity and inspire meaningful conversations—qualities that continue to define his speaking today.
Driven by the belief that every individual has the potential to achieve more, Masood’s mission is “To inspire individuals to lift themselves up.” His keynote speeches and training programmes focus on leadership, customer service excellence, workplace happines and personal growth. He combines practical business experience, engaging stories and actionable strategies that inspire people to lead with purpose and perform at their best.
Since 2002, Masood has delivered keynote speeches, workshops, and corporate training programmes for government institutions, private organizations, educational institutions, healthcare providers, financial institutions and hospitality organizations across the Maldives. His practical approach and engaging delivery have earned him a reputation as one of the country’s most respected speakers and trainers.
Committed to lifelong learning and continuous improvement, Masood continues to expand his knowledge and expertise to ensure every programme delivers practical value, lasting inspiration and measurable impact.
Qualification:
MBA, University of Leicester UK
Dip of Business (Certified Customer Service Manager), Customer Services Institute of Australia
Certified Support Manager SCP Career Certification
Certified Customer Experience Professional (CSIA)
Certified Professional Manager (COPC)
Net promoter Certified Associate
Certified Advanced Law of Attraction Practitioner
Certified Advanced Hypnotist
Certified NLP Master Practitioner
Certified Happiness Coach
Certified Workplace Happiness Consultant
Les Brown Certified Speaker and Trainer